We truly believe that our customers make us better. Here are just a few of them. (Referrals available upon request.)
GREAT job guys. The sales rep Barry Vaux was very upfront and honest with no pressure. The installation team was totally professional and there was no mess to be found after completion which we found to be amazing in this day and age. WE WOULD TOTALLY recommend them to anyone looking for window replacement. THEY are 5 stars in our books.
Rating By Criteria
Timeliness = 5
Budget = 5
Quality = 5
Communication = 5
Courteous = 5
Overall Rating = 5 / 5
Thank you Anita for everything! Your staff was all incredibly professional, including the two gentlemen who did the installation this morning, and I look forward to referring Better Windows and Doors to all my friends and family! Brieanna - Cambridge, ON
You won’t find a better choice for new windows and doors than Better Windows and Doors Inc. Sales representative, Barry Vaux, was friendly, knowledgeable, and helpful. Barrys’ suggestion and opinions were valuable and honest. When we requested a custom colour for the interior of our windows, and a new look for the front window, Barry was enthusiastic and willing to go the extra mile to make it happen. He was generous with his time and stopped by on several occasions to discuss our options until we were satisfied. On the day of the installation, a full crew of six very skilled workers, including company owner, Gary Nymeyer, arrived ready to get the job done efficiently and competently. The crew was friendly, courteous, and conscientious. All fourteen windows were replaced in just one day and the cleanup of the old windows and work area was fully completed. When we made a last minute change to our choice about the moldings, the crew was happy to oblige, and as always, gave us an excellent price. The Dashwood windows that Better Windows and Doors Inc. sells are of top quality and will last for years. Sheila Z. - Cambridge, ON
Hi Gary. I just wanted to thank you again for windows. I'm enjoying the added warmth, view and natural light. You have a really good team of guys too! Michelle H. - Cambridge, ON
Hi Gary, We have returned home and wanted to express how happy we are with our new doors... Exceeded expectations again and thank you!! Your input into going with the taller doors, switching out the moulding, and brick masonary which was not the "easy way" has made this project so worthwhile Bob and Deb - Cambridge, ON
First I need to say how very pleased we were with both you and your company. The installation was so well done, your crew was so professional, efficient and pleasant. It was a great relief to finally have a contractor do a great job. As we had discussed, we've had some real dandies. So thank you.
Secondly, thank you for taking the time to try to solve our front door issue. We are so pleased with the updated look with the windows and shutters, that we'd like to talk to you about a new door. Besides the faulty installation there are a few other issues that haven't worked out so well.
Debbie H. - Cambridge, ON
We just want to compliment Better Windows and Doors for the way they handled the purchase of our Dashwood front windows. Gary did the quote and was easy to deal with. He also suggested some options that we were not aware of.
When our mind was made up to go with Better Windows and Doors Anita walked us through the new showroom and warehouse. Gary took the time to show us how our new windows operated and explained the quality we were purchasing.
The installers arrived on time , they were professional and courteous and corrected a problem we had with the original framing around the windows. We could not have asked for a better overall window purchase experience.
We procrastinated on sending this thank you but will not hesitate in choosing Better Window and Door for our next window purchase. Thanks, Better Windows and Doors!
Karin & Bernie C. - Cambrige, ON
Over the past 2 years, our experience with the team at Better Windows and Doors has been phenomenal. From a fast and accurate quote - personable, honest, and knowledgeable sales staff - straight through to a top notch installation, this team is the best in the city.
Barry is an excellent salesman who is backed by great staff at the office and an excellent install team. Both our window and door projects have turned out to be show pieces of the house. We have received a number of compliments in regards to the quality of the product, attention to detail in the installation, and overall presence the new windows and doors have on our home.
With all of that said, we have no problem recommending this team to anyone in our network of friends and family. We cant thank the team enough for making our house feel like a home!
Thanks, Better Windows and Doors!
Tammy and Zack - Cambridge, ON
We have nothing but great things to say about Barry Vaux and Better Windows and Doors. After receiving quotes from 5 different companies, we chose Better Windows and Doors based on Barry’s knowledge and expertise in the products he sells and because we truly felt that he was not trying to up sell us products that we did not need.
Their prices were fair and we felt very comfortable with Barry. He wasn’t being a salesman, he was genuinely giving us his opinion and suggestions on what we needed to replace and what could be retro fitted as if it were his own home.
We were pleasantly surprised that the installers were prompt and courteous and quickly installed our entire house in less than a day. They even cleaned up after themselves.
We are so happy with our new windows and doors and have had nothing but complements and have and would happily referred Better Windows and Doors to anyone.
Ashley and Adam - Cambridge, ON
Dear Bettter Windows and Doors.... Thank you so much for our new front door.. it is absolutely stunning and finishes off our front door perfectly!! We couldn't be happier.
The workmanship, installation and attention to detail, are of top notch quality. I have already recommended you to our friends.
Again thank you Gary and Anita!! - Chuck and Meg
Hello, I wanted to say thank you for the great job that you did for us. We had a number of quotes for our new windows and chose Better Windows and Doors mostly because of the knowledge and experience that Gary demonstrated as we talked through our options. We were very comfortable that the installation team would be skilled and professional. We weren't disappointed.
The entire process was painless and well managed from initial estimate all the way through installation and follow up. You exceeded our expectations and I would thoroughly recommend you.
It was a pleasure doing business with you.
Many thanks again. Shân - Cambridge, ON
The task of finding a trust worthy & reputable company can be a daunting one, however without any doubt I would recommend Better Windows & Doors to my friends/family/co workers!!!
Barry Vaux was not only friendly, prompt & professional but not once did he try to "up sell" me or try to convince me to replace windows that didn't need replacing. He actually commented that the windows were in quite good shape, and only the inserts needed replacing (saving me thousands of dollars)!!
In addition to that, there was no pressure for sales. When my financial situation changed and I couldn't place an order after having my FREE quote done, not once was I hassled or threatened that prices would go up. When I was able to place my order with Barry, my price remained unchanged and he even came back out to the house to ensure the quote was accurate and that it fit my needs.
It's hard to know who to trust, but hands down make one call to Better Window's & Doors!!
Thanks again, Kelly - Cambridge, ON
I would like to say we are very pleased with Barry from Better Windows and Doors.
We had another company come in and give us an estimate on repairing our living room windows. They told us it would cost close to six thousand dollars, and the entire windows had to be replaced frame and all.
We had seen an ad for Better Windows and Doors and called them. Barry came to our house and checked everything out, and all that needed to be replaced was the glass, and the frame was fine. This saved us close to four thousand dollars.
I would recommend Better Windows and Doors to everyone, them seem to be a very honest company.
Thank you Barry for your honesty.
Sincerely, Paul and Linda - Cambridge, ON
Having proper and well-made windows and doors are extemely important in any household and establishment. It gives character and value, and it expresses something about the family that dwells in it.
Either you can get low-cost and just get it over with windows and doors; in which case everyone knows will not last long. Or invest in a high quality, unique, and efficient product that will serve you in the long run.
We decided to choose the latter and a friend recommended Better Windows and Doors. Barry patiently guided us until we were able to pick the products that suited our taste and budget. He even advised us when to get a good deal.
Installation was properly completed. The installation crew was pleasant, honest, and thoughtful with their workmanship. The owner Gary even came and helped with the work. He helped us fix some windows even though it was not part of the agreement. How awesome is that?
In conclusion, calling them Better Windows and Doors is an understatement. It should be called The Best of the best Windows and Doors. Well I guess it's too long.
So now we all know where to get windows and doors in the future!
Sincerely grateful, Emmanuel and Effriel
We are thrilled with our new windows and patio door. No more drafts. Barry of Better Windows and Doors was the only person out of five quotes we had to tell us NOT to replace all our windows. I was shocked! A sales guy not trying to sell us something. He saved us thousands! The installation on the windows and patio door that we did need went smoothly and we have received several compliments on our new patio door. We have already recommended them to several of our friends.
Peter and Breanna
Thanks for responding so quickly. I believe that the door closes easier now, with the new sweep. I only wish your company had been called first and I am sure we would not have had to wait 5 months to have the door replaced.
Thanks for the great continued service. Mark
Fabulous job - great service- professional friendly guys! Thanks again. Mary P.
We are delighted to provide Better Windows and Doors with this letter of recommendation. We have hired them for many window installs and a front door installation at our home. We have been very pleased with their workmanship, pricing and the products they have provided us. Their honesty and customer service is above and beyond and they really go out of your way to make sure you are satisfied with the work they have done.
We would absolutely recommend Better Windows and Doors if you are considering having windows or door products installed at your home, you won’t be disappointed. We will be definitely calling them back for our future projects.
Janie and Jason
Just wanted to say, these guys rock!! Customer Service is AAA!!
I am very pleased with the quality of the front door by Entryguard and all the Dashwood windows you installed on my home this past fall. The home feels so murch warmer and there is no longer any cold air pouring down off my windows. It is a delight.
The installation went smoothly and professionally. Your installation team was effecient and clean. Well done! From the estimate to the installation - it was a positive experience. You were able and happy to answer all my questions and followed up to make sure every detail was taken care of.
The warranty is very reassuring as well. I would, without hesitation, recommend Better Windows and Doors to anyone wanting to replace their windows and doors.
With the quality of products you carry, the professional installation you provided along with your competitive price point - it was a good decision, that has brought me peace of mind.
Sincerely - P. Trudel
Thanks 'Better Windows and Doors' for better windows and doors! It looks great doesn't it? Driving around I haven't seen any door system I like better.
In the spring of this year I had Better Windows and doors out for a quote for an exterior door replacement. Their quote was very competitive, but I chose to save a few bucks and have someone else install the door.
After 3 months the door was sticking, and providing very little insulation. I called Barry and Better Windows and Doors came out and did an excellent job replacing the existing frame and door.
I highly recommend Better Windows and Doors. They were professional and installed the door right, the first time.
I just wanted to send you a note to thank the guys for a great installation. The windows look great and are a huge improvement.
You work with a great crew. They were professional, thoughtful to make sure TV, floors etc were all covered and the job site outside was all clean when they left. Much appreciated.
Let’s start at the end and then work our way back to the beginning.
We just had our new “showpiece” front door with double side lights installed yesterday and only one word comes to mind after seeing it for the first time and that is…….WOW.
With the coldest winter in 35 years we were getting frost on the inside of our front doors and it felt like we had a window open due to the constant draft. We live in a home that was built during the early 70’s and we wanted a door that complemented it’s style rather than the standard Victorian style that too many people mistakenly use.
We initially contacted a very well-known door and window company and had an initial meeting. The following day we just knew that this wasn’t going to work for the custom look we wanted.
So I decided to go to the trusty internet and liking the ides of supporting local; I decided to contact Better Windows and Doors. A short time later we received a call from Barry and made an appointment. On the day of the appointment the weather was horrendous due to blowing snow but Barry showed up and ended up having to come in through the garage as we had our front doors taped shut.
We knew what we wanted and with Barry’s experience and level of interest we came up with some spectacular custom designs. Barry was able to follow up immediately by contacting the door manufacturer to see if what we designed could be done. The custom design didn’t cost more than putting together standard doors and we got exactly what we wanted. We received email mock-ups showing what the finished product would look like and then Barry showed up with a full sized cardboard cut-out of the front door. We received engineered drawings to finalize window placement while we were away on vacation as Barry wanted to be sure that every detail was addressed.
This was a very pleasant experience, and that includes the team that installed the door system as they were professional, knowledgeable (the door opening was no longer square and they had to do some fancy footwork to make it perfect) and they did a great clean up.
Working with Barry and his group was a real pleasure and we look forward to showing off our door!
Linda & Bruce
Just a special thank you to Barry for all his hardwork and great service. It's great to find someone so eager to help these days.
Thank you for making our experience a positive one.
Dear Barry and Gary,
We recently worked with Better Windows and Doors, to install a new front door to our home. From our first meeting with Barry, we knew we were in good hands. Accommodating, polite and professional Barry helped us make all the right decisions. Before we knew it, we meet Gary who installed our new beautiful door. It's gorgeous, we love it! It makes our home look fabulous, from the inside and out.
The installation, was quick and tidy. (I bet Gary can install a door in his sleep). What a great team, our family sends special thanks to the Better Windows and Doors team. Above quality work and product.
Sincerely, Lennox and Tina
Dear Barry and Gary,
We recently hired Better Windows and Doors to install a new front door on our home. We have done business with them in the past and it is always a pleasure doing business with them - both Barry and Gary are extremely polite, professional and honest. Barry is the best sales person ever and Gary is by far the best person to install any window and/or door.
The front door for any house is the focal point, thus making it very difficult to decide on the numerous options (colour, style of panel, glass, sidelights, handset etc.) when replacing it. However, Barry simplified this process and took away the pain. He helped us narrow down our options by giving his personal and professional opinion. After we made our decision the door was ordered and Gary showed up to install it. The installation was painless and as always the crew were very neat and tidy - there was no mess left for me to clean up!! We were left with an outstanding door that not only looked great from the outside but the inside as well. One of the small but very important things they do as part of the "complete" package of any window or door replacement is install new trim on the inside - I find this so helpful because it is one less thing that I have to do myself, not to mention the workmanship is absolutely top notch!
This new door has made our house look stunning on both the inside and out. The product is simply outstanding and so is the quality of work. A huge thank you from our family to the team at Better Windows and Doors - keep up the great work and we will always gladly recommend you to anyone looking for a replacement window(s) and/or door(s).
Sincerely, The Graham Family
Hello Barry and Gary,
We would like to thank you both for all the windows replaced in our past and present homes. Your professionalism and prompt appointment keeping really impressed us. Gary's workmanship and respectfulness of our home was really appreciated.
We really are look forward to having you replace our front door in Sept.
Barry any potential customers that wish to look at our windows and check out the quality, you have our permission to give them our number, we would only be too happy to show them off.
Thanks again, Derek and Margaret
I am thoroughly pleased with the excellent job you did installing the Anderson storm door in my entranceway. The door blends in with the entranceway and enhances its appearance.
Your workmanship certainly passed my high standards. I am particularly pleased that you arrived when you said you would, completed the job in a competent workmanlike manner and left the worksite in "spic and span condition".
I will certainly recommend you to any friends or neighbours.
Yours truly, Margaret
We recently had a window installed in our home. We must say that Better Windows and Doors are a wonderful company to deal with. They are true professionals and most important they do a nice, clean job.
We have known Barry for the past 18 years and have dealt with him ever since. Dealing with Better Windows and Doors gave us assurance that we would be lookd after from the beginning to the end.
Barry and Gary, thank you for all the great work and most important the care that you put into the good quality product that you use. We will certainly be doing more business with Better Windows and Doors in the future.
Sincerely, Your Customers, Stefania and Paul
We recently had the front door replaced in our older home by Better Windows and Doors. We were extremely please with the service provided by the compnay, from consultation to installation.
Because of the age of the house, we wanted a door that would help to retain the appearance of an older home but would provide us with the kind of energy efficiency we desired. Additionally, the original front door was wider and taller than most standard doors. After discussing the options with Barry Vaux, we agreed to a slightly narrower door, but we were concerned about how the company would reduce the opening to make the new door fit.
We were so thrilled with the result. The new door was fitted with the greatest attention to detail. On the exterior, a set of detailed moldings makes the door look like it has always been there and adds beautiful character to the entranceway. On the interior, the installers were able to reuse part of the original molding and, where they couldn't, they customized newer molding to make it match the original wood. The door is of great quality; it suits the house beautifully and there is no more drafts.
We are very happy with the quality of work provided by Better Windows and Doors. Their professionalism and efficienty are commendable. I will definitely call on them again for future projects, and I would highly recommend them to others.